Clueless Organisations

Why is it that the larger an organisation, the more clueless it seems to be?

I’ve just received an email from eBay regarding my attempt to sell absolutely nothing. Ebay pulled the listing after a few days, but now I have a lovely email congratulating me on my first successful auction.

And in the post today… a letter from Barnet Council, kindly offering to collect all my garden waste for me. I live in a block of flats. Nobody here has gardens.

The letter goes on to extol the virtues of their recycling collections. A service which, for some obscure reason, they don’t offer to people living in flats – but make compulsory for everyone else.


I think the fact that Google appear to have started resorting to spamming people to get them to sign up to their AdSense program just confirms my theory.

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