The video above is an example of what has happened to every call I’ve received so far on my iPhone 4. From three bars to “call failed” in 20 seconds flat.

Actually, that’s not entire true. I managed to receive one brief call by holding the phone by the tips of my fingers, but nearly dropped the phone in the process. But I can consistently replicate the effect shown in the video above simply by lying the phone on the table and touching the outer rim with my fingertip.

Yet Apple refuses to admit this is a hardware issue. Instead, they’re planning on releasing a ‘software fix’, which will do nothing more than lower the number of bars shown on screen in the first place.

Will it stop the phone from dropping calls? I’m not convinced.

I’ve already tried to get a refund on my iPhone, but Carphone Warehouse have outright refused. They are willing to admit the hardware may be faulty, but simply will not give a refund, as the phone is tied to a non-refundable two year Vodafone contract. So it looks like I’ll be stuck with a phone that doesn’t work as a phone for the next two years.

I could of course spend £25 on a “bumper” case. But that’s not the point. You wouldn’t buy a luxury car, then expect to have to pay extra for a special ‘steering wheel adaptor’ if you don’t want it to automatically drive into walls. The point is that this is a phone that simply does not function as a phone.

Interestingly, in the same press release where Apple offers a software fix ‘within a few weeks’, they also offer to refund the full price for anyone who wants to return their phone. That’s a luxury I’ve been denied.

I may not be able to do anything much to improve things for me, but I can at least offer some useful buying advice:

1. Do not buy an iPhone 4, unless and until Apple releases a fix that’s proven to work and/or recalls the phone.
The problem appears to be a design flaw in the phone and affects pretty much everyone to some extent. People in areas that have particularly good coverage may not notice it, but the problem is still there.

2. Never, ever, ever buy anything from Carphone Warehouse.
Once they have your money, they’re simply not interested in helping you in any way. I learned the hard way.

Oh, and in case you’re wondering, I’m not some mindless Apple hater. This is my second iPhone, I have three Macs and several iPods. I don’t hate Apple – I just want a phone that works.

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Update: You can now download this from the Google Chrome Webstore.

Having completely failed to find a Google Chrome theme that looked how I wanted with the new Ubuntu 10.04 look, I decided to create my own. All I wanted was something simple and minimal that looked good with the default dark title bar when maximised, as that’s the way I normally browse on my netbook.

As it turns out, this is very easy to do and only took a few minutes. This is what it looks like:

If you want to use the theme yourself, click here to install it.

If you want to tweak the theme, you can download the unpacked files here. To edit the colours, simply tweak the manifest.json file and the images in the ‘i’ folder. The “ntp_” entries refer to the browser home screen – everything else should be fairly self explanatory if you’ve ever edited a basic CSS file.

You can install your theme by going entering chrome:extensions in the address bar, enabling developer mode and selecting “load unpacked extension”.

Feel free to play, edit, redistribute, sell this, if you so desire.

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I’ve been meeting a lot of bloggers at various events lately, and one thing I’ve noticed is that their seems to be more and more ‘affiliate marketing bloggers’ around. You know the kind of person – they usually blog about products in a specific niche and their posts come packed with (often disguised) affiliate links. The blogger makes money when you, the reader, clicks through and buys the product they’re writing about.

The problem with this should be obvious. It’s in the blogger’s interest to talk up the product and make a sale, even if they’re not that into it. Even the most honest writer is going to find it difficult to resist saying something nice about a product when there’s money to be made. No sale, no payment.

And make no mistake, there’s big money to be made in affiliate blogging. There are many people making thousands of dollars a month from very little work. Sounds great, huh?

Well no. In the vast majority of cases, affiliate links on blogs aren’t marked as such. After all, why would you tell your readers that the whole point of your blog post was to try to sell them something? So most of the time, readers don’t even realise they’re just reading one giant ad. It’s a questionable practice at best. In some cases, it may even be illegal with new FTC rules in the US requiring all ads to be clearly marked as such.

Merchants, of course, love affiliate marketing. It’s an absolutely risk free way to sell more product. You let someone else do the selling for you, and you only have to pay them if they make a sale. But for us, the publishers, it can be an altogether more frustrating experience. Inexperienced bloggers often find themselves making no money at all, unless they’re prepared to really get their hands dirty. Experienced marketers can make big money, but it’s a shady, underground practice. There are plenty of ‘secret’ ‘underground’ exclusive clubs where you can find the best way to promote products, but the more you get into it, the shadier and more blackhat it becomes.

One particularly annoying offender is Darren Rowse of Problogger fame. Darren gives advice on how to make money blogging. He will regularly mix useful, interesting content with posts that ‘review’ a particular product. Embedded in these posts are links to buy the product. Affiliate links, of course. Rather than being actual reviews, the posts are simply unmarked ads, and the average reader has no idea. Here’s one example of that, and here’s another. My issue with this is that Darren does not disclose these affiliate links, and the one thing he never talks about on his own blog is that he makes a significant percentage of his revenue from tricking his readers like this.

And people wonder why bloggers are rarely taken seriously as journalists.

Most bloggers never take things that far though. Even I use affiliate links on Chocablog to some extent. But I don’t like doing it. Even when a staff writer has written a post and has no idea what ads will appear around it, there’s still that nagging feeling that it looks as though we’re trying to sell them something. We’re not – we just want to provide a link to the source, and if we happen to be able to make some money from that, then all the better.

But can you imagine a mainstream media source using affiliate advertising to generate revenue? A newspaper? Magazine? Maybe a film review TV show, perhaps, that only made money from people who actually went to see the film after seeing it? They would quickly learn never either to lie or simply never review anything bad. Even if the reviews are accurate and honest, the audience loses out, because they’re not getting the complete picture. But in the long run, the producers lose too. Advertisers have a greater influence on the range of content that can be produced profitably, and often the best, less-profitable content, gets left behind.

The same is true with blogs. Most of us want to make a bit of money from blogging, but if you’re using affiliate ads on your site and not telling your readers, you’re misleading them. You might not care. It’s your blog, not theirs. But if you do happen to care about your audience, you’ll think twice before doing it.

Picture Credit

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Today I was banned and removed from Fotothing – the photo sharing site I founded nearly 5 years ago and late sold to ADVFN.

The reason for my ban?

After someone posted saying they wished someone who cared about the site would buy it from ADVFN, I replied with:

I just found 57p down the back of the sofa. I’m in!

And that it seems is all it takes to get you banned from the site. At some point in the last few years it has changed from a fun photo sharing site into a strange communist state where any form of criticism is unacceptable and punishable by “permanent deletion”.

This makes me very sad. And what makes me even more sad is that ADVFN are now systematically deleting any and all criticism from the forums.

Last time I ruffled ADVFN’s feathers, they threatened to sue me. But being removed from the site I founded – by people who neither understand the community or care about it – feels worse than that.

Fotothing took up a fairly big chunk of my life for a long time and I made a lot of good friends there. I find it utterly baffling how a company could deliberately run the site into the ground, squander opportunities and censor the community that made the site such an exciting and vibrant place.

Oh well. Luckily I have another photo site to work on. Anyone who wants to is welcome to join me there, but if you’re a Fotothing user, then personally I think you should stay and fight. Make yourself heard in the forums and with your own photos. It’s your site, not ADVFN’s.

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I have to be honest, I’ve never considered myself an environmentalist, but it seems that Neal Campbell, producer of GeekBrief.TV thinks I’m a bit of an “environmental fascist“.

First, a little background.

Geekbrief has a video podcast hosted by Neal’s wife Luria Petrucci (aka Cali Lewis). It comes out roughly three times a week, and it’s a short, fun look at the latest gadget news. It’s well put together, but retains an amateur feel, which is something that appeals to me. Cali is a pretty good host – she knows her stuff, she’s very attractive, and most importantly of all, she never stops smiling.

Geekbrief has been on my subscription list for nearly two years, and I’ve donated money to the show to help out on more than one occasion.

I love my “Shiny, Happy Tech News”, but earlier this year, Cali announced that they were going to buy an RV and spend a year driving around the US, visiting every state.

This immediately didn’t sit quite right with me. My initial reaction was to wonder how they could afford to do this when they were apparently making the show on a shoestring and quite happy to take a few dollars here and there from fans.

Then I saw this video of them looking at RVs:

For this little jaunt, they’re looking at buying a vehicle that costs at least 6 figures – possibly as much as half a million dollars. I started to question not just where my money had gone, but the environmental impact of driving a “house” that does 5-10 miles per gallon around the US for an entire year.

I posted the simple question on a blog post about the trip:

I’m interested to know what you’re doing to offset the carbon emissions from this “trip”.

I had expected a simple response along the lines of “we’re looking into it” – but all I got was Neal’s jokey response “We’re going to eat more cows!”.

After trying to make my views a little clearer, Neal responded with:

The Big Trip is about celebrating American exceptionalism, not about politics. It’s perfectly okay for you not to celebrate with us. Here’s what I think about environmental fascism: http://www.nealcampbell.com/2008/04/20/not-easy-not-being-green/

I don’t know if I’m getting old, but I find the use of the word ‘fascism’ to be a little tasteless. And while Neal didn’t directly call me a fascist personally, he certainly implied that’s how he felt about my views.

I will admit that the phrase “American exceptionalism” did make me laugh though.

But I do want to get one thing straight. I’m in no way a “rabid environmentalist”. But excessive waste does annoy me. And making even the tiniest concession to the environmental impact of driving such a huge vehicle around the country isn’t so much about global warming as it is about cleaning up yourself. Common courtesy.

But there are many other reasons why this “Big Trip” doesn’t sit right with me:

• The fact that they’re happy to take money off viewers on the basis that they have to scrape together the cash to produce Geekbrief. Yet they don’t seem to bat an eyelid at spending hundreds of thousands of dollars on a shiny RV.
• The fact that they’re taking donations from fans for the trip, but haven’t said what will be happening to the RV and equipment after they get home. Presumably they’ll be keeping the RV for their own use whenever they want to go away. Nice.
• The fact that it doesn’t seem to have crossed their mind how “insular” it looks to consider your own country to be the be all and end all of technical innovation.
• The fact that the utter extravagance of it all has apparently not occurred to Neal and Cali.

To me, the “Big Trip” sums up everything that’s wrong with America. It refuses to acknowledge the world outside the USA. It’s a display of rampant consumerism that flies in the face of fans who have donated to get this small, amateur tech show off the ground. The lack of any notion of the environmental impact is just the tip of the iceberg.

It seems the whole trip is aimed at fulfilling Neal & Cali’s personal ambitions to drive around their country in total luxury. I don’t know where my personal donations ended up, but it feels like they’re being used to give the show’s producers the holiday of a lifetime. I find that a bit of a slap in the face when I have to scrape together enough money just to pay the rent every month.

I’m not asking them to cancel their trip. All I’m asking is that they be a little more open to the issues.

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