Comments on: NatWest Card Reader

By: ikbal

ikbal — Tue, 16 Mar 2010 15:24:03 +0000

could you please give me that suggestion as soon as possible how can i activated my 3d secure service with natwest debit card.

By: ikbal

ikbal — Tue, 16 Mar 2010 15:22:34 +0000

when i want to be payment with tfl for applying student oyster card taht time me card why does not accept. provide message recover your password

By: mohammed hussain

mohammed hussain — Tue, 16 Mar 2010 15:20:29 +0000

my natwestv debit card 3d secure service has been blocked how csan i activate this service

By: Graham

Graham — Thu, 21 Jan 2010 22:35:51 +0000

I cannot see what all the fuss is about?
I think the card readers are brilliant, you have just got to use it properly.
I am all for it

By: Laura

Laura — Fri, 15 Jan 2010 14:40:26 +0000

First Direct aren't using card readers. I recommend we move our accounts.

By: sparky

sparky — Wed, 22 Jul 2009 12:10:48 +0000

don’t you just love this farce of a gadjet.

I have recently come to spain for a holiday with my wife at my parents. After speaking to a Natwest advisor (before I left),I was informed that my wife and I only needed to take one card reader with us as it would work for both cards.
2 weeks into our break we needed to transfer some money from her account into my own. After being locked out I rang technical,who unlocked the card and told me to try again,I got locked out as before.
I was then advised to order a replacement card reader as this would reset the system,and use the reader the next morning.
Suprise suprise …same thing,so i rang again.
Then I was told to call telephone banking as this could be done there.After a lengthy conversation explaining the situation the advisor (telephone banking)said we cannot transfer monies because the card reader was not enabled for my wifes card,a point I had just spent a day and an evening explaining.
I was then advised it must be a card fault(although it reads her pin perfectly) and to order a new one ,which would be posted to her account address… in England!!
As we are here for a further 6 weeks I intend to take a daytrip to Gibraltar,set this all up, send Sadwest the costs..and then change banks when back home.
Left hand seems not to know what right had is doing with this stupid system.

By: john dyball

john dyball — Thu, 08 Jan 2009 23:12:49 +0000

i can see from all the coments not one agree i have just received one
i donot have much money so i can manage, but for the ones who do a lot of transactions this would be a right pain if nat west paid a bit more
interest it would be more senceable than waste money on these stupid things, it make me think why i have changed banks

By: ANG

ANG — Sun, 14 Dec 2008 16:49:52 +0000

Well, I just opened a new NatWest e-savings account, transferred all the balance of my previous e-savings account with another bank (offering an apallingly low rate of interest) into it and, having verified arrival, want to make a payment to my current account (with yet another bank) to enable my monthly credit card bill (from yet another bank) to be paid by diect debit. What do I find? I can’t even set up my current account as a payee without having a card reader, and it could take 15 days for one to arrive. So I call NatWest and they immediately set up my current account as a payee over the ‘phone. Seems OK then? No! I then go on-line to NatWest to make a payment, select my current account as the payee and, bingo, I still can’t do it without a card reader. Credit card bill needs paying in 10 days and I doubt whether I’ll be able to withdraw the required funds from my Natwest e-savings account to fund it, so the incurring of credit card interest charges is likely. My bet is that a card reader will eventually arrive, but I’ll have no card to put in it, and the whole saga will begin again. I’ve only been a NatWest customer for 2 weeks and I’m already frustrated with them and regretting it!

As a secondary subject, it’s about time all the banks realised that we are NOT going to have all our accounts and all our savings with one bank! Maximum of £50,000 per FSCS registered bank is the order of the day, and that means current accounts, ISAs, savings accounts, fixed-rate bonds etc all thinly spread around, to make sure all your eggs aren’t in one basket. I’m already having to claim my Icesave savings back. If thsee banks really want our money, as they claim, they’ve got to start paying a decent interest rate, making it easier and quicker to set up new accounts and making them easy to operate. Easier to close, too, because they keep leaving their existing customers in a poorly-paying accounts whilst quietly opening a similarly-named account paying a better rate.

By: dez

dez — Tue, 18 Nov 2008 02:22:29 +0000

Where do i get one?

By: JH

JH — Sun, 12 Oct 2008 20:40:00 +0000

The so-and-so thing won’t let you add the same payee twice or add two standing orders for one payee – most frustrating. What happens when its battery runs out at an inconvenient moment? They also sent me one for nationwide.