Comments on: NatWest Card Reader

By: Flip

Flip — Fri, 15 Jul 2011 16:02:18 +0000

I used to be a natwest account holder, until having a lack of one of these card readers cost me an overdraw fine of nearly £30, after 2 years, and still charging me £30 a month, I owe them quite a lot that they are NEVER getting from me.

My dad, recently disabled, is with Natwest, and I have sorted him out a pc and internet to do his banking, guess what, he cant physically use the card reader, let alone a phone for phone banking, he has now ended up in the same boat, charges after charges.

Besides, it's a complete false sense of security, it's now easier to mug/steal from someone, take their card, buy a card reader for £150, play with it a little, and clone cards/withdraw cash etc etc…

I'm not saying it's pointless, because maybe it stops 2% of fraud or whatever facts they decide to make up on their behalf, which is better than nothing. But as people have said, surely it is better to spend that money on something a little more usefull! At the moment, just to log in you have to know date of birth + a 4 didgit pin, then, a second 4 digit pin, and then a password of your choice, and then you choose random numbers from thos pins and input them!! I mean, wow! who the hell is going to have a PC capable of crunching those numbers in the next 10 years.. Not unless youre stupidly rich and have whole processor farms and a huge cellar/basement!

Yup, get rid of it Natwest, please…………..

By: nick

nick — Mon, 27 Sep 2010 01:24:26 +0000

I am taking my card reader to my local branch in disgust. It doesn’t have bluetooth or USB so how can it communicate at a till to make a payment? Or help you online? It is meant for online purposes only, the purpose of the card reader being that it just tells you a few numbers. Natwest wants everyone to mess-up their cards so nobody can get money out of the ATM machines, thus making them richer.
It is just a pointless little gadget to have that serves no real purpose. It’s a bit like those old handheld “barcode battler” gaming thingies. What’s the point?!

By: Me

Me — Thu, 16 Sep 2010 00:00:27 +0000

ikbal, please learn proper english.

By: ikbal

ikbal — Tue, 16 Mar 2010 15:24:03 +0000

could you please give me that suggestion as soon as possible how can i activated my 3d secure service with natwest debit card.

By: ikbal

ikbal — Tue, 16 Mar 2010 15:22:34 +0000

when i want to be payment with tfl for applying student oyster card taht time me card why does not accept. provide message recover your password

By: mohammed hussain

mohammed hussain — Tue, 16 Mar 2010 15:20:29 +0000

my natwestv debit card 3d secure service has been blocked how csan i activate this service

By: Graham

Graham — Thu, 21 Jan 2010 22:35:51 +0000

I cannot see what all the fuss is about?
I think the card readers are brilliant, you have just got to use it properly.
I am all for it

By: Laura

Laura — Fri, 15 Jan 2010 14:40:26 +0000

First Direct aren't using card readers. I recommend we move our accounts.

By: sparky

sparky — Wed, 22 Jul 2009 12:10:48 +0000

don’t you just love this farce of a gadjet.

I have recently come to spain for a holiday with my wife at my parents. After speaking to a Natwest advisor (before I left),I was informed that my wife and I only needed to take one card reader with us as it would work for both cards.
2 weeks into our break we needed to transfer some money from her account into my own. After being locked out I rang technical,who unlocked the card and told me to try again,I got locked out as before.
I was then advised to order a replacement card reader as this would reset the system,and use the reader the next morning.
Suprise suprise …same thing,so i rang again.
Then I was told to call telephone banking as this could be done there.After a lengthy conversation explaining the situation the advisor (telephone banking)said we cannot transfer monies because the card reader was not enabled for my wifes card,a point I had just spent a day and an evening explaining.
I was then advised it must be a card fault(although it reads her pin perfectly) and to order a new one ,which would be posted to her account address… in England!!
As we are here for a further 6 weeks I intend to take a daytrip to Gibraltar,set this all up, send Sadwest the costs..and then change banks when back home.
Left hand seems not to know what right had is doing with this stupid system.

By: john dyball

john dyball — Thu, 08 Jan 2009 23:12:49 +0000

i can see from all the coments not one agree i have just received one
i donot have much money so i can manage, but for the ones who do a lot of transactions this would be a right pain if nat west paid a bit more
interest it would be more senceable than waste money on these stupid things, it make me think why i have changed banks