Now, a few years ago, when my Mac (G4 PB) was just out of warranty, the same thing happened. Then I walked in to an Apple Store in the US and before I’d really said anything, and certainly without any questions about warranties or AppleCare, they took the old PSU and handed me a new one; it was clearly a fault that was common at the time.

This time I did have to answer all those questions, and I did have to stand my ground a lot more, and I did have to point out that it was clearly a design flaw since it had happened before, and I did have to point out that the overall design of the PSU is flawed (since the fold out ‘ears’ encourage you to wrap the cable around them, which is bad for the cable since it gets ‘kinked’ at each fold), and – and this makes me wonder if I was before or after you – I did have to ask out loud how much I could sue Apple for if I’d done nothing and my house had burnt down….

Keep making a fuss. People making a fuss seems to spoil the clean lines of the store….

I’ve just read this your very lucky …me i wasn’t i have burnt hands and a ibook laptop that went on fire and destoryed my bedroom and bed with flames ……..I guess i was lucky if i hadn’t been at home and heard the pop / bang sound i would have lost my house in flames.

notably, my first bad apple experience after 10 years.

Only differences , my battery was IN my ibook but needed to be charged so I plugged it in it was sitting on table while I did some things in house ( average household type chores) anyway I came back through and smelled something hot and thought oh no the battery ( I had just filled out online to get the replacement battery ) so I rush over in time to see smoke and sparks I reach to unplug it and as I do , a small flame ignites and it burns almost completely through even though I unplugged it. Luckily my ibook didn’t catch fire. my table is burned a bit as are my fingers but I too am thankful I was around and it didn’t burn down my entire house. I was looking online and found this site, thought it was odd but apparently not unheard of. I didn’t purchase the apple care plan as I couldn’t afford it at the time and it’s been just over a year since purchase so no coverage. I do think that apple should replace our power cords I mean they are ridiculously expensive to replace and if this many are having problems chances are it’s not the owners of the laptops but a problem with the power supply.

1) subscribe to Prepaid Legal services (INVALUABLE SERVICE and its pennies per day) No, i’m not a salesman or a spammer. I subscribe to them through my work, and they have saved my ass more times than i can count.

2) consult Prepaid Legal about ways to get around the lack of willingness to replace your defective power supply and to get your bed replaced too.

3) Take it up with Apple’s management. Start climbing the command structure and have prepaid legal start sending letters cause they will.

There is various things you can do to get your stuff fixed or replaced. Also it helps that the battery was on the recall list and that an apple rep told you to run the unit from the power supply only. those machines pull a lot of power which could have overloaded the power cord (because of poor engineering) should have been a heavier gauge wire. One more thing is good for you – an apple rep told you to sue apple. that in apples’ employee handbook – auto termination for creating financial troubles for apple corp.

thats that.